Over 20 years’ of experience in various Senior HR roles & customer experience roles in the telecom and banking industry. My experience in the People Development, Employee Engagement and Talent Management drove the transformation of the culture within the organization.Previously, I was the Senior Manager of both Employees Engagement and Learning & Development of Omantel where I established the structure and function of those department at Omantel. This was recognized and rewarded in different international conferences around the world. Today, I am the General Manager of the People Experince
supporting over 2,300 employees across all Omantel. I am a member of several international reputed associations. I hold MBA from Strathclyde University in Glasgow.

Omantel is the leading and main provider of integrated telecommunication solutions in Oman. We seek to empower individuals, and businesses of all sizes, by connecting them to each other and to the rest of the world. We work with public authorities, MNC’s, SME’s, and individuals by capitalizing on ultra-low latency networking used to enable innovation and digital transformation globally. Utilizing Oman’s geographic advantage at the absolute nexus of the east, west, north, and south enables our customers and partners to deliver their services with the best possible end-user experience. This is done by providing services on the lines of ICT, IoT, Cloud, holistic solutions. While also planning the expenditure, acquiring, and managing the software and hardware best suited for your needs. We manage your software to enable you to focus on the growth and success of your business. In-line with our strategy to ensure customer satisfaction and provide enhanced customer experience, we offer the broadest choice, widest coverage and, state-of-the-art mobile and fixed broadband services. We are also investing heavily in expanding our network to meet the needs of our customers and ensure that we are providing them with optimum customer experience. Omantel has a very strong brand presence in Oman and we have been voted the ‘Most Valuable Brand’ in the Sultanate (Brand Finance, 2017). Omantel is also among the two largest listed companies in the Muscat Securities Market in terms of market value. We continuously encourage the digital society to flourish, allowing new ways of doing business while delivering a world of information and entertainment right to our customer’s fingertips.